Senior Manager – Spare Parts

From 10 to 15 year(s) of experience
₹ 8,00,000 - 12,00,000 P.A.

Job Description

Roles and Responsibilities

  1. Responsible to forecast spare parts demand plan according to product sales record, ensure sufficient spare parts for after-sales maintenance
  2. Manage national spare parts inventory on daily basis, calculate the balance between inventory and consumption, replenish the safety stock in time;
  3. Make last buy order for warranty period repair once receive product EOL information;
  4. Monthly spare parts inventory count with service partners, issue the result report, and trace the reasons for the variance
  5. Process spare parts orders from service partners, respond to the inquiry of dealers;
  6. Manage the spare parts stock of service partners, arrange the replaced parts recycling regularly;
  7. Arrange the spare parts logistic;
  8. Co-ordinate with regional ZSM & spare parts team
  9. Issue all kinds of spare parts data report
  10. Working in close cooperation with headquarters;
  11. Other tasks assigned by the senior service manager;

Desired Candidate Profile

  • Bachelor degree national diploma of business management, mechanical engineering, electronic engineering, or other similar majors
  • Over 10+ years working experience in the consumer electronics industry as service managing or spare parts section
  • Familiar with MS Office, Excel, Word, PowerPoint, CRM, and SAP system;
  • Good at English speaking, listening, writing, reading;
  • Good communication and coordination skills, Able to make good relationships with customers.
  • Result-oriented with strong written and oral communication skill

Candidates from Consumer electronics, Large appliances, White goods are preferred

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Role:Technical Support - Voice / Blended

Salary: 8,00,000 - 12,00,000 P.A.

Industry:Consumer Electronics & Appliances

Functional Area:Customer Success, Service & Operations

Role Category:Voice / Blended

Employment Type:Full Time, Permanent


UG:Any Graduate

Company Profile

TTE Technology India Private Limited

Company deals into consumer electronics like Led Tv, Air conditioner, washing machine and sound bar

Company Info
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Contact Company:TTE Technology India Private Limited


Reference Id:sr.Spare_21