Network & Support Engineer

From 2 to 5 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

[Job responsibility]

  • 1. Analyzing existing networks and computer systems.
  • 2. Developing architecture plans for voice and data services.
  • 3. Installing network hardware modules including IP and SIP Trunk communication.
  • 4. Good understanding of MPLS and ILL.
  • 5. Troubleshooting VoIP network issues.
  • 6. Analyzing and upgrading network security systems and protocols.
  • 7. Adding network users and managing company permissions.
  • 8. Monitoring of call system (Genesys platform). File servers, applications, call routing and network traffic; Maintaining and testing of proposed changes in Genesys environment;
  • [Job requirement]

    1. bachelor degree or above, more than 3 years of working experience in call center or as an Support Engineer

    2. In-depth knowledge of Genesys environment and IP Protocols.

    3. Knowledge of hardware systems including servers, SBC, memory modules, processors, and peripherals.
    4. Detailed knowledge of network security systems and software.

    5. Advanced written and verbal communication skills.

    6. good understanding about Call center dialer & SAP GUI.

    [Preferred]:

    Working experience in call centers, Experience in call center as a Support Engineer is preferred.

    Knowledge of Genesys systemNetwork & Support Engineer



    Share your resume on krunal.s@tcl.com & vishalmurali@tcl.com


    Role:Network Security Engineer

    Salary: Not Disclosed by Recruiter

    Industry:Consumer Electronics & Appliances

    Functional Area:IT & Information Security

    Role Category:IT Security

    Employment Type:Full Time, Permanent

    Education

    UG:Any Graduate

    Company Profile

    TTE Technology

    Company deals into consumer durables.
    Company Info
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    View Contact Details+

    Recruiter Name:Krunal Solanki

    Contact Company:TTE Technology

    Website:http://india-career.tcl.com