Hiring For Conversion Executive (Ecommerce)

from 1 to 6 year(s) of Experience
Bengaluru

Job Description

Roles and Responsibilities

  • E-commerce Conversation Executive to handle platform like AMAZON & FLIPKART
  • Evaluate product display, product specification & description in to help customer to understand product well and influence to buy..
  • Manage customer question answer, analyse the issue and co-ordinate with relevant team to solve it in future prospective
  • Assist in planning and executing campaigns using various channels including Google, Facebook, Amazon, Flipkart, LinkedIn, Affiliate Networks, Programmatic Platforms, FB/Instagram Influencers
  • Evaluate product display, product specification & description in support to customer
  • Manage customer question answer, analyze the issue and co-ordinate with relevant team to solve it in future prospective
  • Always be creative in increasing conversion rate, develop your own reports to analyze the trends, ask for relevant report from operation team, identify areas to improve site conversation
  • Establish own framework to monitor conversation like visitor behaviour, customer journey, landing page experience, traffic channels wise, devise wise etc., and accordingly plan and execute improvement
  • Analyze weekly and daily performance, provide insights and drive day to day optimization across all platforms
  • Evaluate, identify & leverage upcoming emerging technologies and trends to help brands grow on digital
  • Understand our customer needs and expectations & work with teams to achieve a balanced and strategic approach.
  • Researching markets and industries to compare and create content that is innovative and original.
  • Conduct competitive analysis studies on competitors, including digital footprint analysis.
  • Develop benchmark metrics to measure the results of social media programs
  • Protects organization's value by keeping information confidential.
  • Work with Marketing & Product, Creative teams to deliver a cohesive shopping experience across all touchpoints

Desired Candidate Profile

  • Bachelor degree
  • 3+ years of experience into Ecommerce industry handling customer reviews and ratings, product display and solving end to end customer queries.
  • Ability to empathize with customers to understand their core needs, gather insights and create solutions that build the business with a customer-centric approach in the short and long term
    MS Office Skills : Advanced Excel and Powerpoint presentation, Good arithmatic skills, Dashboard creation
  • Candidates with systematic thinking, sellout driven mindset, and 3+ years in ecommerce marketing of electronic brands is preferred
  • Positive Attitude, Ready to work under pressure, Analytical & conflict- management skills
  • User Experience (UX), Customer Experience(CX)


Salary: Not Disclosed by Recruiter

Industry:Consumer Electronics / Appliances / Durables

Functional Area:Marketing, Advertising, MR, PR, Media Planning

Role Category:Marketing

Role:Product Executive

Key Skills

Desired Candidate Profile

Please refer to the Job description above

Education-

UG:B.Tech/B.E. - Electronics/Telecommunication, Any Specialization

Company Profile

TTE Technology India Private Limited

Company is into various consumer electronics products.

View Contact Details+

Contact Company:TTE Technology India Private Limited

Email:pooja.bhosale@tcl.com

Reference Id:CONV